Dual band usage instructions
This is a dual band WiFi dongle there are something you should know before you make a complaint about speed.
1) Dual band WiFi router is a must-have if you want to receive 5G signal
2) The adapter’s max speed up to 867Mbps just works when you connect to 5G band, otherwise it will just run at the max speed of 400Mbps with 2.4G. Normally your PC’s network speed can’t up to the wifi adapter’s speed as it depends on many factors, such as network size, router, barriers, laptop or PC ‘s internal memory.
3) If your computer is desktop speed is not ideal, you can try to insert the WiFi adapter into the USB3.0(blue) port of you PC that may assure the power supply.
4) This WiFi adapter will not boost the speed of original router it just transmit the wifi signal.
5) If your WiFi adapter is closed to the router and you want to have fast speed in watching video and playing online games, we suggest that you should connect to the 5G band. If your WiFi adapter is far away from the router and you just want to surf the website you’d better connect to 2.4G band for better and stable signal.
Frequently Asked Questions
Q: I don’t have a CD player to read the driver what should I do?
A: An USB flash drive is included instead of CD easier access to driver Or we are avail to send you driver link once being contacted.
Q: If the connection is unstable what’s wrong?
A: Try to reinstall the driver. And please check signal strength and signal channel, ensure that they are full to get high speed. Don’t use the wifi adapter too long restart once a week.
Q: What should I do when it seems not working?
A: If you use our wifi adapter on PC, please make sure connect adapter to the computer back not front. And if you use on laptop, please make sure uninstall other wireless network card then install our driver.
Make sure this fits by entering your model number.
【Say Goodbye to Wi-fi Dead Zones】- You shouldn’t have to put up with slow internet speeds at home thanks to this 2.4GHz and 5GHz USB adapter. With 100 yards of coverage, feel free to surf from your bedroom porch or garage. It’s perfect for gaming as well!
【Your Own Secure Wireless Network】- The AC1300 Series is supported by all WLAN routers WPA/WPA2/WEP. And it’s undisturbed by other normally interfering devices, which means you won’t have unexpected dropped calls or loss of signal quality period.
【Reach Your Full Potential】- You may be fed up with your old modem or router or have a broken internet card or antenna, but you don’t need to replace it! At up to 400Mbps 802.11N or 867Mbps 802.11AC, this Wi-Fi adapter is to get you faster speed.
【Simple to Install】- 1) Install the driver 2) Plug it in and 3) Go. That’s true whether you’re using Windows 10, 8.1/8, 7, Vista, XP, Mac 10. 6-10. 15
【12-Month Replacement / Refund Provided】Replacement will be offered if you have issues with our wifi adapter within 1 year from the date purchased, 45 days no questions asked refund.
【About signal drops issues】 (1) Please insert the wifi adapter to a usb 2.0 port. (2) Please reinstall driver from included USB stick or EDUP website.